Niluk

Frequently Asked Questions

We dispatch orders within 1–2 business days. Delivery usually takes 3–7 working days, and you’ll receive a tracking link as soon as it’s shipped.

We do not offer returns. However, if there's an issue, you can request a replacement within 5 days of delivery. The product must be unused and in original condition.

Yes! We offer gift-ready packaging with the option to include a custom note—perfect for making someone's day extra special.

Our jewellery is finished with high-quality rhodium or gold plating to ensure long-lasting shine and resistance to tarnish. Follow our care tips to keep it looking new.

- Avoid contact with water, perfumes, and harsh chemicals.
- Store in a cool, dry place.
- Clean gently with a soft, dry cloth.
- Wear it last, remove it first.
- Avoid prolonged exposure to sunlight or humidity.

Absolutely! Our pieces are designed to be lightweight, durable, and comfortable—perfect for everyday glam or special moments.

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